Monday, January 17, 2011

Why Survey Your Employees? Because You Can’t Afford Not To

As the cost of employee benefits continues to increase, employers feel the pressure to maximize the return on every benefits dollar they spend. Most companies look to their consulting and legal advisors, as well as benchmarking studies, to help them determine what benefits will appeal to their current and prospective employees. However, many companies never consider the input of their employees.

Employers are often nervous about employee surveys in general, and particuarly regarding their benefits. Opinion Research Corporation recently published the results of a "survey about surveys." They found that only 40% of companies conducted any kind of employee survey at all. Yet, of those that did, 80% of the employees felt good about being asked for their opinions and believed their performance improved as a result.

So, if employees actually like to be asked for their opinions, how can a company use a survey about employee benefits to their best advantage? How can they gather input without raising unrealistic expectations and generating data that is actually useful in the plan design and implementation process. The answer is through careful survey design, execution and communication.

What You Can Learn From an Employee Benefits Survey

An employee benefits survey is designed to capture employees’ understanding and perceptions of your company’s benefit package, including:

• How well do your employees understand their existing benefits plan?

• How important are individual benefits to your employees?

• How satisfied are they with their benefits?

• How competitive do they perceive your benefits to be?

• How effective are your benefit communications?

• What additional benefits would employees like to have?

• What benefits are they willing to pay for?

A survey can help you determine which benefits are most important to employees and if your benefit dollars are being spent "wisely." You can also determine if employees are willing to pay for new benefits, and if so which would have the broadest appeal.

Utilizing quantitative data captured by your survey, you and your consultant will be better equipped to design and implement a benefits package that strategically allocates benefits dollars appropriately. The right benefit package will make your company more attractive to quality employees, while simultaneously helping you apply benefit dollars judiciously and control costs. Studies show that effectively communicating the value of benefits actually increases employee satisfaction and reduces turnover.

Surveying Beyond Benefits

While it’s a good idea to keep your survey fairly focused, it may also be a good opportunity to gather some additional employee input. For example, you may include a question in your survey about the employee’s general experiences working at your company.

Whatever your survey topics, it’s important to communicate the results to your employees and share with them any changes you are making, or contemplating making, as a result of their input. It’s critical that employees know that you heard them, even if you aren’t taking all of their suggestions.

Learn More

If you are interested in conducting a survey of your employees, BRG can help you:

• Determine the right questions to ask,

• Implement the survey via internet or paper with minimal effort from your staff,

• Interpret and communicate the results, and

• Determine any changes you may want to consider in your plan design and/or communications.

Give us a call. We look forward to assisting you.

Ross W. Farro is a Principal with BRG and specializes in assisting clients with their Health and Wellness needs. You can contact Ross by phone at 216-393-1820 or by email at rfarro@benefitsrg.com.

Securities and Investment Advisory Services Offered through M Holdings Securities, Inc., A Registered Broker/Dealer, Member FINRA/SIPC; BRG is independently owned and operated; This material is intended for informational purposes only and is not intended to replace the advice of a qualified tax advisor; Product guarantees are subject to the claims paying ability of the issuing insurance company; Variable life insurance products are long-term investments and may not be suitable for all investors. An investment in variable life insurance is subject to fluctuating values of the underlying investment options and entails risk, including the possible loss of principal. The performance of your account will vary and you may receive more or less than the amount invested.

© 2010 Benefits Resource Group

Monday, January 3, 2011

What’s New with Health Care Reform? More Than You Think

By Cindy LaQuatra, RHU, GBA

Whether the 2010 mid-term elections will present a signficant opportunity for future changes to federal health care reform legislation remains to be seen. In the meantime, millions of U.S. employers are preparing for the first round of compliance requirements in 2011.

While there has been no change in the law since the Patient Protection and Affordable Care Act (PPACA) was passed, much guidance and interpretation has been – and continues to be – published on the subject. Staying on top of the relevant information can be a challenge for employers, particularly when the federal regulations seemingly conflict with state regulations, such as the dependent age extension for Ohio employers. In this article, we will review some of the recent guidance and hot topic discussions to help you with your company’s compliance efforts.

Key Provisions Effective for 2010/2011

For most employer plans, the key federal provisions that must be implemented for 2011 include:

Elimination of most annual and lifetime plan limits

100% Preventive Care coverage for non-grandfathered plans

Specific coverage for emergency services

No pre-existing limits for members under the age of 19

Extension of dependent age limit to age 26 (see State vs. Federal Dependent Age Limit Extension below)

Elimination of over-the-counter medications as a reimbursable expense under Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs) and Health Savings Accounts (HSAs), unless the employee obtains a prescription.

The requirement for employers to report the cost of coverage under an employer-sponsored group health plan on each employee’s W-2 form has been delayed until 2012. Reporting this information for tax year 2011 is optional. The government intends to use this information to calculate the "Cadillac health plan tax" by 2018.

For a detailed Health Care Reform implementation timeline visit the

HealthCare.gov website

.

State vs. Federal Dependent Age Limit Extension

Both the federal government, through the PPACA, and the state government, through the budget passed in July of 2009, have enacted legislation allowing older age children to remain covered under their parents’ coverage. The two laws are not exactly the same.

The federal law applies to all group and individual plans, including self-funded ERISA plans, and requires plans to extend the eligibility age for dependents to age 26. The state law does not apply to self-funded ERISA plans; however, self-funded public entities such as city or county governments are subject to the state law. The state law requires that employees be allowed to pay for extending

coverage for children until age 28. There are also many differences in the details of which dependents the extension applies to and how it must offered.

Virtually all employers must comply with the federal law; those with insured plans generally must comply with both. The Ohio Department of Insurance (ODI) has issued an

FAQ

addressing the differences in the laws and how they should be coordinated.

Grandfather Status: Making the Decision

Group health plans in existence on March 23, 2010 when PPACA was enacted, are eligible to retain "grandfather status" and, as a result, enjoy certain exemptions and special treatment under various provisions of the law. However, as many employers have discovered, the advantages of grandfather status must be weighed against the limitations placed on the employer's ability to make cost containment changes to the plan without jeopardizing its status.

In general, any of the following changes which reduce benefits or increase costs for participants would cause a plan to lose its grandfather status:

• The elimination of all or substantially limit benefits to diagnose or treat a particular condition;

• Any increase in a percentage cost-sharing requirement, such as an individual's coinsurance, above the amount that applied on March 23, 2010;

• An increase in a fixed-amount cost-sharing requirement that applied on March 23, 2010 other than a copayment (for example, deductible or out-of-pocket limit) by a total percentage that is more than the medical inflation percentage rate plus 15%;

• An increase in a fixed-amount copayment that applied on March 23, 2010 by more than the greater of $5 (increased for medical inflation) or the medical inflation percentage rate plus 15%;

• A decrease by an employer in its contribution rate towards the cost of any tier of coverage for any class of similarly situated individuals by more than 5% below the employer's contribution rate for the coverage period that included March 23, 2010; or

• The imposition of a new overall annual limit or a decrease in the amount of an existing annual limit on the dollar value of benefits.

Grandfathered plans may also lose their status if they transfer employees to another plan or plan option without a bona fide employment-based reason for the transfer. There is a transition rule to regain grandfathered status. If a change made after March 23, 2010 causes loss of grandfathered status, that change may be revoked prior to the beginning of the first plan year beginning after September 10, 2010. If timely revoked, then the plan is considered to be grandfathered.

Mini-Med Plans and the Impact of Medical Loss Ratios

Approximately two million Americans currently have limited medical benefit plans, also known as "mini-med plans." Mini-med plans have gained popularity in recent years, especially among companies that employ low-wage, seasonal and part-time workers, and contractors. Mini-meds allow these employers to offer a health plan at a low cost to both the company and employees.

Federal health care reform requirements pose several challenges for mini-med plans, threatening their future viability as an employer-sponsored benefit. The Department of Health and Human Services

(HHS) has addressed one issue (though not effectively, according to many industry leaders), by offering insurers the ability to apply for waiver of the restricted annual benefit limits – a cornerstone of mini-med plans. While many insurers have already obtained these waivers, they are now facing another hurdle – meeting the law’s medical loss ratio (MLR) requirement. Health care reform requires that insurers spend at least 85 cents out of every premium dollar on medical claims for its large-group policyholders. For small-group and individual policies, the figure is 80 cents. The remaining 15 -20 cents of each premium dollar can be used to pay expenses that do not directly benefit customers -- like payroll, advertising, overhead and profits. Because of mini-med plans’ high expense structure relative to low spending on claims, insurers will find it difficult, if not impossible, to meet the MLR standard.

On September 30, HHS released a statement acknowledging the special circumstances involved in providing coverage to certain types of workers through mini-med plans. HHS stated that it will balance a commitment to implementing the provisions of the PPACA in a way that causes the least disruption to currently available coverage while "ensuring that consumers receive the benefits the PPACA provides," and that it will exercise discretion when drafting regulations that address the application of the MLR standards to mini-med plans. The insurance industry – as well as several large employers, including McDonalds – is actively communicating with HHS to encourage a reasonable solution.

Potential Impact of Mid-Term Elections

While the new GOP majority in the House is likely to pursue a full repeal of health care reform, the Democrat majority in the Senate and promise of presidential veto, makes a full repeal highly unlikely. It is more likely that the GOP will look to repeal pieces of the law and potentially impede implementation. Repeal efforts may be focused on some of the more unpopular provisions, including new taxes and the requirement for all Americans to carry health insurance. James P. Gelfand, director of health policy at the

United States Chamber of Commerce

, said recently that a top priority would be to alter or eliminate the provision that will require many employers to contribute to the cost of coverage for employees. The requirement, he said, would hurt job creation and increase the cost of hiring workers. Some labor unions may join employers in trying to roll back a new tax on high-cost, employer-sponsored health plans, scheduled to take effect in 2018.

Cindy LaQuatra, RHU, GBA is

a Senior Consultant in BRG’s Health and Wellness Division. If you have a comment about this article or questions regarding health care reform and your business, contact Cindy by phone at 216-393-1848 or by email at mailto:claquatra@benefitsrg.com.

Securities and Investment Advisory Services Offered through M Holdings Securities, Inc., A Registered Broker/Dealer, Member FINRA/SIPC; BRG is independently owned and operated; This material is intended for informational purposes only and is not intended to replace the advice of a qualified tax advisor; Product guarantees are subject to the claims paying ability of the issuing insurance company; Variable life insurance products are long-term investments and may not be suitable for all investors. An investment in variable life insurance is subject to fluctuating values of the underlying investment options and entails risk, including the possible loss of principal. The performance of your account will vary and you may receive more or less than the amount invested.

© 2010 Benefits Resource Group